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Hospitality Learning News from around the world

Even as travel has opened up, staycations remain an appealing option for many potential guests. NB: This is an article from WebRezPro According to a 2022 survey by The Vacationer, 67% of respondents said they had taken a staycation or planned to take one that year. Subscribe to our weekly newsletter and stay...
Whilst these books are still around covering a vast array of topics, I think it is fair to say that their popularity may have waned in the age of the internet and social media.
Mediterranean cuisine- A short introduction The lure of the Mediterranean - blue sea, soft breezes, mystery and a history! The Mediterranean Sea borders continents such as Europe, Asia, and Africa. With so many different cultures it's no surprise that Mediterranean cuisine is one of the most diversified. Many people think...
If you run a small hotel, you know that cancellations can create serious headaches and leave you with unsold rooms. NB: This is an article from Smartpricing Understanding the reasons that lead people to cancel their reservations—and identifying ways of preventing this from happening—are fundamental steps in maintaining a healthy hotel or bed & breakfast. Subscribe...
UK: International Hospitality Media (IHM), the publisher of Boutique Hotel News (BHN), has announced a series of promotions and a restructuring of its editorial department. Eloise Hanson, editor of BHN, takes the newly created position of editor – hospitality, and will oversee both BHN and Serviced Apartment News (SAN) in response...
Hotels are used to the same old KPIs as every business in the industry. NB: This is an article from Demand Calendar These KPIs have been there forever and will not change any time soon. Many of these KPIs are generic and measure a generic performance. There is no link to...
Excellent customer service is the key to any successful business, but it can be difficult to know where to start when trying to improve your customer service practices. NB: This is an article from iVvy Luckily, data-driven strategies can give you a concrete foundation on which to build a superior customer...
An in-depth retrospective of the hotel industry, exploring the significant shifts over 12 years—ranging from the aftermath of COVID-19 and technological advances to sustainability drives and the changing landscape of hotel conglomerates.
Registration for The Hospitality Leadership Certificate (HLC) Class of 2023 Now Open
The finalists for the first ever Canadian edition of the globally recognized Young Chef Young Waiter competition have been announced ahead of the live final at Don Alfonso 1890 on Monday October 17th, 2022. The 6 finalists are comprised of 3 young chefs and 3 young waiters who were chosen by a stellar judging panel.