Hotels have always run on watching for patterns among guest behaviors. NB: This is an article from RateGain It is how hotels strategize for growth. But with the rise of personalized guest journeys, the scale of data collection and analysis has reached new heights. Subscribe to our weekly newsletter and stay up...
Reviews come in all shapes and sizes, so to speak. NB: This is an article from GuestRevu While you probably love getting the warm and fuzzy positive reviews that spur you on to work another day in the crazy world of hospitality, you also have to contend with gut-punch negative reviews...
Global Distribution Systems (GDS) are recovering steadily, even in resorts and other leisure-centric hotels. NB: This is an article from guestcentric Recent data from the Global Business Travel Association (GBTA) survey shows that 78% of GDS buyers predict higher levels of business travel in 2023, and 85% expect increased corporate bookings...
China’s decision to ditch its zero-Covid policy has triggered a surge in flight bookings. NB: This is an article from ForwardKeys On 7th December, Chinese authorities announced that a negative PCR test would no longer be required for air travel between provinces. Domestic flight bookings immediately surged 56% on the previous...
Last week, in “Hotel Marketing in a Down Economy,” we shared some important hotel booking pattern signals, what history has taught us about navigating a challenging economy, and how properties can come out stronger on the other side. NB: This is an article from gcommerce This week, let’s dig into the...
Our Head of Customer Success, Saahil Karkera, unpacks the key performance indicators that will be most critical for hotels in 2021 and during Covid-19 in general. NB: This is an article from Oaky In constant communication with key decision makers across our diverse customer base, Saahil’s knowledge is rooted in years...
China’s decision to ditch its zero-Covid policy has triggered a surge in flight bookings. NB: This is an article from ForwardKeys On 7th December, Chinese authorities announced that a negative PCR test would no longer be required for air travel between provinces. Domestic flight bookings immediately surged 56% on the previous...
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A rise in loyalty point redemption is sparking hotel brand companies to leverage strategies that drive greater brand loyalty among untapped traveler segments. One such segment is the less-frequent traveler, said Gilbert Arredondo, senior vice president of revenue strategy at third-party management company Remington Hotels. He said the road warrior or...
While many believe Black Friday is the best time for a Flash Sale on hotel rooms, there is an even better time. NB: This is an article from The Hotels Network, one of our Expert Partners This not so secret, secret, takes place during the first two weeks of January. Here’s...