Reviews come in all shapes and sizes, so to speak. NB: This is an article from GuestRevu While you probably love getting the warm and fuzzy positive reviews that spur you on to work another day in the crazy world of hospitality, you also have to contend with gut-punch negative reviews...
Every hotel has an optimal distribution channel mix – meaning that channels are selected and managed in such a way that they will drive optimal profitability for the hotel in the long run. NB: This is an article from STAAH There is no set formula for an optimal distribution mix that applies to...
Reviews come in all shapes and sizes, so to speak. NB: This is an article from GuestRevu While you probably love getting the warm and fuzzy positive reviews that spur you on to work another day in the crazy world of hospitality, you also have to contend with gut-punch negative reviews...
Global hotel technology giant, STAAH, today unveiled the list of distribution channels that brought the highest booking revenue to hotels in 2022. NB: This is an article from STAAH Major players Booking.com, Agoda and Traveloka top the global list at positions one, two and three respectively. Airbnb continues to perform as...
The pace of the recovery of group business at hotels in 2022 and the amount of business on the books already for 2023 have hotel executives feeling more confident in the segment. During their companies’ respective fourth-quarter and full-year 2022 earnings calls, these hotel brand and real estate investment trust...
Hotel videos not only let guests know what to expect, they establish an emotional connection. Guests don’t book based on logic alone; they book based on what makes them excited. NB: This is an article from WebRezPro Videos can increase conversion rates by as much as 80 percent, if they are well-produced,...
Every hotel has an optimal distribution channel mix – meaning that channels are selected and managed in such a way that they will drive optimal profitability for the hotel in the long run. NB: This is an article from STAAH There is no set formula for an optimal distribution mix that applies to...
Abandoned carts are a goldmine for ecommerce businesses but most of them don’t even realize it. NB: This is an article from CartStack Only 19% of the top ecommerce companies bother to recover them. But, brands that introduce abandoned cart emails have used them to generate 27.67% of their total email revenue. Subscribe to our weekly...
Hotel videos not only let guests know what to expect, they establish an emotional connection. Guests don’t book based on logic alone; they book based on what makes them excited. NB: This is an article from WebRezPro Videos can increase conversion rates by as much as 80 percent, if they are well-produced,...
Hotels have always run on watching for patterns among guest behaviors. NB: This is an article from RateGain It is how hotels strategize for growth. But with the rise of personalized guest journeys, the scale of data collection and analysis has reached new heights. Subscribe to our weekly newsletter and stay up...