In late November 2022, OpenAI unveiled ChatGPT to the world, calling it a trained model that interacts in a conversational way.
NB: This is an article from GuestCentric
Heads up, this is not an article about ChatGPT. It’s an article about how conversational bots based on Large Language Models (LLMs) can...
The team behind Goodwood wine bar Good Gilbert have announced they will be opening a sister venue Good Burger in Daw Park this January.
Led by Wilson Shawyer, Good Burger is set to host an American-diner-meets-neighbourhood-bar atmosphere with a modern, upmarket twist.
Head Chef Ashley Peek will spearhead the venue’s...
Kirra Beach House has opened on the Southern Gold Coast and is the second of two hospitality venues launching as part of the first stage of the Kirra Point precinct.
The rooftop venue follows the launch of the ground-floor Kirra Beach Hotel which reopened its doors last month.
The...
You may wonder why, in fact, hotel guest data is so important?
NB: This is an article from Mews
It’s at the heart of any sales or marketing campaign, and in order for your campaigns to create impact, you must be able to reach as wide an audience as possible. It also...
I have been into cooking since I was a small child. My grandmother was a big foodie and would always tell me stories about where you would go for the best panettone, the fanciest crudo di mare, and the richest chocolate in Milan in the ’60s and ’70s.
My passion...
When you think of a spritz, Aperol is likely one of the first variations to come to mind. The Italian cocktail has long been a hit with Australian drinkers for its combination of refreshing citrus liqueur and fruity Prosecco — especially during the summer months. There’s no doubt Aperol...
Excellent customer service is the key to any successful business, but it can be difficult to know where to start when trying to improve your customer service practices.
NB: This is an article from iVvy
Luckily, data-driven strategies can give you a concrete foundation on which to build a superior customer...
Expedia Group have released their 2023 Traveller Value Index Report, which demonstrates many interesting and encouraging findings for the hotel industry.
NB: This is an article from Net Affinity
Among them are the following:
1 in 3 consumers say they’re planning upcoming business travel
1 in 2 consumers are likely to travel internationally...
Partly driven by increased international bookings, the average lead time for UK hotel bookings grew to 41 days last year, 7% longer than in 2022 and over four days more than in 2019,
After 18 months of restoration, The Beach Hotel in Newcastle’s Merewether has swung open its doors.
Hotelier Glenn Piper is behind the new-look venue which hosts the main pub, along with eatery Peregrin, and retro takeaway shop Larrie’s which opened last year.
“The Beach Hotel has been more than...
