Throughout the COVID-19 pandemic, the senior living industry has had to make some of the most drastic changes. While they have most of the same health risks as hotels and restaurants, shutting down is just not an option for them. While senior living communities have taken the...
The property management – tenant relationship hasn’t always enjoyed a great reputation. Add a pandemic to the mix, and it’s a recipe for some serious bad blood. Because of this, management will have to go the extra mile to accommodate residents’ complicated schedules, health worries, and financial insecurities. Because...
Ghost kitchen: It’s the buzzword on everyone’s lips in the restaurant industry lately. But what exactly is it? Basically, it’s a commercial cooking space rented by either virtual restaurants or traditional restaurants. They exclusively focus on creating food to be delivered to customers. Unsurprisingly, interest in them has...
Hospitality companies have been collecting data about their guests for years. But that data is basically useless if it’s collected haphazardly and nobody can interpret it. Most people don’t get into the hotel industry because they love data and statistics, and there aren’t enough people that can utilize this...
With record unemployment, it’s natural to assume that hiring for hospitality positions is a cakewalk right now. But COVID-19 presents so many unique challenges that make the hospitality job market tricky to navigate. There’s no precedent to guide the strategies of both job seekers and employers, leaving many to...
PCI rules have been the ruling standard for payment card security, vendor compliance, and data management guidelines for business since 2006. It has however been difficult for businesses including hotels & resorts to adopt these rules in everyday operations.  Over the past 4 years, both the US Federal Trade Commission...
With the pandemic still raging and hotel operations still in flux, hoteliers are still left figuring out what to do next. NB: This is an article from HotStats Churning out profit in the age of COVID is a Herculean task, but consulting the right data can be a step in the...
Within today’s context, hotels around the globe have been facing the same recurring problems: strict regulatory procedures and, on a more troubling note, temporary hotel closures. NB: This is an article from The Hotels Network However, even if your hotel is experiencing a shutdown, don’t forget that quite a handful of...
We are advocating that the best equipped and most knowledgeable people in any hotel that can evaluate the real cost of managing metasearch campaigns are the distribution and revenue managers, regardless if they currently have the budget to do so. NB: This is an article from Fornova We aren’t claiming they...
Today’s restrictions continue to challenge our existing business models. NB: This is an article from Knowland Group business is limited depending on local, state and federal gathering guidelines. And now we are beginning to see an increase in local meetings with surprisingly short booking windows (41% of bookings are within 3...